Australia Post Customs Brokers |The Parcel Post Customs Clearance Service
What is the process when your Australia post parcel arrives?
Where your goods are declared or assessed as being valued at A$1,000 or more in value(excluding alcohol and tobacco), you must make an import declaration to Customs and Border Protection to clear your goods for delivery to you from Australia Post.
Where goods are valued at A$1000.00 or less in value and they are of no interest to Customs and Border Protection or the Department of Agriculture, they will be delivered by Australia Post to the address on the postal article.
Australia Post has sole responsibility for delivery of your postal article, so any enquiries about location of your postal articles or deliveries, must be directed to Australia Post telephone 131318.